Hey there! Whether you’ve got a question, a suggestion, or just want to say hi, we’re all ears. At Lacefuryq, we believe every customer’s voice matters—because, honestly, it’s your feedback that shapes what we do.
Fun fact: Our founder still replies to emails personally. It started as a way to stay connected, but now it’s become a tradition. So don’t be surprised if you get a response with a little extra heart!
Need help with an order? Curious about our lace collections? Here’s how to reach us:
Prefer typing? Try our Live Chat during business hours—look for the little icon in the corner. It’s like texting a friend who knows everything about lace!
Last month, a customer suggested we add plus-size options to our vintage lace line. Guess what? We did. That’s the power of speaking up—we’re listening, and we mean it.
Not sure if your idea fits? Send it anyway. Some of our best-selling items started as "What if…" emails from customers like you.
P.S. If you’re reaching out about a custom order, include "Lace Magic" in your subject line. It helps us prioritize your request—because who doesn’t love a bit of magic?